Reviewer:
Barry McLaughlin from Merseyside , England United Kingdom
Due to some custom issues , I got the mandolin in good condition, I was disappointed it wasn’t set up ( I’m an absolute beginner), I fit tick box but for some strange reason it didn’t happen, when I got to payment it didn’t reflect that I asked for set up, so I tried several times , still no joy, so it arrived and I then had to pay for set up here. The other thing that should be highlighted is that ok there is duty cost but also VAT, so delivery cost aren’t actually paid as said. All in all it is a lovely mandolin I’m pleased. But I could have got the same for £100 less. Live and learn
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1 of 1 people found the following review helpful:
Amazing customer service!
May 6, 2020
Reviewer:
Scott Akers from HOT SPRINGS, SD United States
I recently bought a Minarik Medusa here and signed up for their membership program. I was hesitant to order given the delays associated with the pandemic going around the country. I reached out to their customer service with my inquiry of shipping delays. I received a reply very promptly from Ben. His candour and tact reassured me. I placed my order and received shipping details and updates in a very timely matter as the order progressed and shipped. Again Ben was amazing at giving swift updates and answering my questions. I received my guitar faster than I anticipated and everything was accounted for and beautiful. I cannot recommend instrument alley enough to my friends and fellow musicians! Very happy I chose to order here!
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April 6, 2020
Reviewer:
Anonymous Person from Jonesboro, AR United States
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Easy peezy
November 23, 2019
Reviewer:
Timothy Renn from Austin, TX United States
Quick and easy way to get all the company discounts.
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0 of 0 people found the following review helpful:
Great pricesd ukuleles
March 13, 2019
Reviewer:
Mark Hirschman from Lititz, PA United States
Bought a Bass ukulele as well as a Banjo ukulele. Both arrived in great shape and appeared to have been well set up. Arrived in 10 days as expected.